FAQ
Why choose Jiwei to buy a generator set:
First, environmental protection and fuel saving: The advantages of gasoline generator include: optimized performance, flexible control, reduce NOx emission, high precision control, low vibration, low noise, low maintenance cost;
Second,Delivery Guarantee: 1.fast delivery time: 1-5 days after receiving the deposit, except for special models; 2.Jiwei Company has been established for 20 years, with rich pre-sales and after-sales service capabilities, strong supply capabilities, stable supplier resources and rich logistics resources;
Third, strict quality inspection and testing procedures: 1,.each generator set has to go through a comprehensive test program, including 50% load, 75% load, 100% load, 110% load and all control and alarm, safety shutdown function inspection and certification.
Fourth, service guarantee 1.provide free technical support, drawing design; 2.warranty time :2 years or 2000 hours to the first arrival (delivery starts to calculate the time); 3.service response time: within 30 minutes (telephone response); 4.spare parts supply: common repair, maintenance spare parts supply (shipped in China); 5.warranty address: global warranty;
Fifth,Customized Services: can be more customized products and LOGO according to your needs;
Sixth,Confidentiality we can sign quality assurance and confidentiality agreements with you, so that our cooperation is more stable;
1.Q: What is your MOQ of this item?
A:1 Sets.
2.Q: What is the lead time?
A:7 working days after received the 30%T/T deposit.
3.Q: Is it all right to make customer’s own brand name?
A:We can be your OEM manufacture with your authorization of brand.
4.Q: Where is your Loading Port?
A:Shanghai or others.
5.Q: What are your payment terms?
A:30% TT as deposit,70% TT before Shipment.
6.Q: What is your company’s available production capacity?
A:100 Sets per month.
7.Q:What’s the warranty time of diesel generators?
A:12 months or 1000 working hours, whichever comes first.